Warranty & returns


Do I have warranty on new items?
We can´t give any factory warranty because we buy in lots, overstock and by auctions. Please contact us when you have a technical problem with the item.

I bought the wrong size, model etc can I change or get my money back?
Yes, you can change or return the bought items within 14 days of receiving your parcel. But ONLY when the parts are still in the same condition and sealed or when the original package is not damaged.
Send us an e-mail to notify us what and why you want to return it, plus add your bank details and we shall send you a retour voucher for our administration to add with the goods. You can the items to;

Ship Outlet Store
Carrer Ciutat de Sevilla 47D
Pol. Ind. Fuente del Jarro
46988 Paterna - Valencia

Please note that we are not liable for any return costs and we recommend you to send the package with tracking number to avoid any lost in the transit.

Alternatively, you could notify us by e-mail and pop by during opening hours to either return or change the item.