Payments & Delivery

Various methods of payment
 
Verified by PayPal
 
MRW, our partner

Delivery

We will send your order:

- the same day when ordered before 14.00 hours on a working day

or

- the next working day when ordered after 14.00 hours.

Orders done before 14.00 hours will be delivered, on the mainland, the next (working) day. For Portugal and Baleares, it will arrive between 24 and 48 hours. 

All items will be delivered by MRW Parcel Service to the address provided by the buyer.

The price of € 9,50 is for a package up to 10kg, delivered to mainland of Spain, Portugal, Andorra and Gibraltar.

All shipping costs are the costs when delivered with MRW. If you would like your order to be send with the regular Post, please click on 'Pick up at the warehouse' and send us an e-mail. Thank you.

For large packages and packages over 50kg, please contact us.

 

Picking-up in Paterna, Valencia

If you prefer to collect your purchase at the warehouse in Paterna, finish your purchase online and choose “Pick up at the warehouse”.

You will receive an e-mail with the possible times to pick up your purchase.
Payments at the warehouse can be done either in cash or with debit/credit card. Please note that with card payments, a valid ID could be required.

You have 1 week after the purchasing date to pick up your goods at the warehouse. For large orders we can ask you for a deposit.

If you are not sure about the size, model etc., send us an e-mail for more information or buy your item(s) to “Pick up at the warehouse”. If the items are not what you are looking for, you can cancel your purchase without any costs!

Our opening hours are:

Monday 10.00 - 14.00
Tuesday Only on appointment
Wednesday 14.00 - 19.00
Thursday Only on appointment
Friday 11.00 - 19.00
Saturday Only on appointment
Sunday Closed

For our location and directions, please click here.

Please see our FAQ for more information or send us an e-mail.

 

Shopping and/or walking around in the warehouse is NOT possible unfortunately. But if you need more items when you are at the warehouse, you can always use our Customer Service Computer on the desk at the reception to check our stock.

 

Please see our Terms & Conditions for more information.

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