Return Policy

You can change or return the purchased items within 14 days of receiving your parcel but ONLY if the parts are still in the same condition and sealed and as long as the original package is not damaged.

Send us an e-mail to notify us what and why you would like to return. Include also your bank details and we shall send you a retour receipt for you to enclose with the goods.

You can send the items to:

Ship Outlet Store
Amstelstraat 11, Unit 1
Spaanse Polder
3044 CA Rotterdam
The Netherlands

Please note that we are not liable for any return costs. We also recommend you to send the package with a tracking number. 

Keep in mind, the following items can not be returned:
- items shipped outside the EU,
- electronic equipment,
- all items that were not in stock and have been ordered specially and
- customized items.

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