Return Policy

When I buy the wrong size, model etc, can I change it or get my money back?

Yes, you can change or return the purchased items within 14 days of receiving your parcel but ONLY if the parts are still in the same condition and sealed and as long as the original package is not damaged.

Send us an e-mail to notify us what and why you would like to return. Include also your bank details and we shall send you a retour receipt for you to enclose with the goods.

You can send the items to:

Ship Outlet Store
Pol. Ind. Fuente del Jarro
Carrer de Sevilla 47D
46988 Paterna - Valencia

Please note that we are not liable for any return costs. We also recommend you to send the package with a tracking number to avoid any losses while in transit.

Alternatively, you could notify us by e-mail and pop by during opening hours to either return or change the item.

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